1. Information We Collect
Information you provide: Name, email address, phone number, social media handles (including LinkedIn and WhatsApp), company, role, billing details necessary to process your digital product purchases, and any specific details you submit through our contact, intake, download, or lead-capture forms.
Information collected automatically: IP address, device and browser type, pages viewed, referring URL, and interaction events captured via cookies and similar technologies (see Section 4).
Information from third parties: Limited business context from analytics, ad platforms, and enrichment services when you interact with our campaigns, social media profiles, or automated messaging systems.
2. How We Use Information
- Respond to inquiries, process transactions, and deliver downloaded digital content.
- Operate, secure, track access to, and improve our website and internal systems.
- Measure marketing performance, run conversion tracking, and optimize our content.
- Send relevant updates and marketing communications via email, SMS/text messaging, WhatsApp, and social media direct messages (DMs) where you have explicitly opted in.
- Meet legal, tax, regulatory, and contractual obligations.
3. Legal Bases
Where applicable (e.g., GDPR/UK GDPR), we process personal data based on your consent, our legitimate interests in operating the business, performance of a contract, or compliance with legal obligations.
4. Cookies, Analytics & Advertising
We use cookies and similar technologies for necessary site function, analytics (Google Analytics 4 via Google Tag Manager), and marketing measurement. We use Google Consent Mode v2: until you choose, analytics and marketing storage default to denied. You can change your choices anytime through the "Manage preferences" control in the cookie banner.
5. Sharing of Information
We do not sell personal information. We share limited data with vetted service providers (hosting providers, analytics platforms, payment processors, email deployment systems, and communication/CRM tools) that act strictly on our instructions, and where required by law or to protect our rights.
Mobile Information Protection: Notwithstanding any other provision in this policy, mobile phone numbers, SMS consent data, and opt-in information will not be shared, sold, rented, or leased to third parties, affiliates, or partners for marketing or promotional purposes under any circumstances.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal information, and to withdraw consent or object to certain processing. To exercise these rights, contact us using the details in Section 10.
You can opt out of our communications at any time. For emails, click the "unsubscribe" link. For SMS, reply "STOP". For WhatsApp or social media DMs, reply "STOP", "UNSUBSCRIBE", or block our profile/number.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we work to remediate vulnerabilities promptly when identified.
9. International Transfers
Our services are operated from the United States. If you access them from outside the U.S., your information may be transferred to and processed in jurisdictions with different data protection laws.
10. Contact
Questions or privacy requests? Reach our team via our contact channels or email privacy@infinitylabssolutions.ai. You can also update marketing preferences on our Marketing Consent page.
Policy questions? Contact us directly: compliance@infinitylabssolutions.ai.
11. Changes To This Policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be highlighted on this page.